Shopware Support & Monitoring.EXWE are the technology specialists: Your daily personal contact for all Shopware related questions.
Shopware support from professionals: Your daily personal contact for all questions around Shopware
Over the last few years, we have recognized the need for professional and high-quality Shopware support. Time and again, we have received inquiries from customers whose systems were unavailable or whose checkouts no longer worked because Shopware updates broke their online stores. EXWE has specialized in closing exactly this gap and guaranteeing continuous support for Shopware 5 and Shopware 6 online stores. At the customer's request, we also continuously monitor the systems and can fix problems before your customers, and often yourself, notice. Take the next step in e-commerce and put your online store in trustworthy but above all technically well trained hands.
| for Startup Companies | for small & medium sized companies | for Enterprise customers | |
|---|---|---|---|
| You book a support contingent from | 2h per month | 8h mth. | 24h mth. |
| and receive the following free benefits | |||
| Shopware Security Updates | |||
| Shopware Updates | |||
| Plugin Updates | |||
| Own Development System | |||
| Plugin installations & tests on DEV | |||
| Monitoring: Google Page Speed | |||
| Monitoring: Google Search Console | |||
| Monitoring: Technical SEO | |||
| Crawling and onpage analysis of the complete website Google Rankings and Competitor Comparison Backlink analysis and link building tools |
from 39,90 EUR per month | from 39,90 EUR mtl . | from 39,90 EUR per month |
| Monitoring: Homepage | |||
| Monitoring: Checkout | |||
| Monitoring: Automated test orders | from 1 EUR /Order | from 1 EUR /Order | from 1 EUR /Order |
| Monitoring: Performance Monitoring, Stack Traces, PHP Exceptions and SQL & Server Errors | from 89 EUR per month | from 89 EUR mtl . | from 89 EUR mtl. |
| Own support tool | |||
| Own contact person | |||
| Telephone support | |||
| Emergency number | |||
| Guaranteed Response Time | 8h | 6h | 4h |
| from 199 EUR mth. | from 799 EUR mth. | from 2399 EUR per month |
Personal Shopware support from a professional and tailored to the size of your company
Sit back and relax and put your online store technologically in our hands. For every budget and with many free benefits - even in our entry-level models.
"Our store integration worked out great. We have set up a store based on Shopware with EXWE. The implementation and ongoing support are competent and very pragmatic at all times."
"Competent, creative, innovative, serious and fair.... with EXWE we exceed our set goals time and time again. An absolutely trusting partnership that we no longer want to miss."
"We had our Shopware store created through EXWE. Fair price-performance ratio, speedy implementation with very good results. Technical support is also provided by EXWE. And what can I say? A service partner like it stands in the book. 1+++ and thumbs up!"
Current Shopware agency references of our web developers from Dortmund
Compressors Shop (Shopware Community Edition)Our client can boast 180 countries and 60 years of company existence in Germany. "Copco" stands for "Compagnie Pneumatique Commerciale" and reflects the focus on compressed air technology. EXWE helps to sell their compressors and compressed air accessories online.
Gastroplus24 (Shopware Community Edition)GastroPlus24 is the online store for catering supplies, which attaches great importance to competent advice and top quality. EXWE GmbH helps as a technical partner to present the products from ventilation technology to pizzeria supplies to small and large gastronomy equipment in the best possible way.
You need an optimally aligned e-commerce solution?
Let us talk about it.
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