Shopware Support & Monitoring.
EXWE are the technology specialists: Your daily personal contact for all questions relating to Shopware
The development of a comprehensive online store based on the Shopware store system is not enough for continuous success and positioning in online retail. Rather, a Shopware store must always remain technologically up-to-date in order to guarantee a flawless user experience and generate sales. With Shopware support from EXWE, you have a strong partner at your side who will take care of all the important updates for your Shopware store. You concentrate on your core business and we take care of the technical details! Your chosen package can include the following support services:
Start-up
- 2h support budget
- for further development
- for Shopware security updates
- for Shopware updates
- for plugin updates
- CI/CD Pipeline
- Development System (DEV)
- Own support tool
- Telephone support
- Dedicated contact person
- Emergency number
- Monitoring (availability)
- Monitoring (Search Console)
- Monitoring (Performance)
from 89 EUR per month
Business plan
- 8h support budget
- for further development
- for Shopware security updates
- for Shopware updates
- for plugin updates
- CI/CD pipeline
- Development System (DEV)
- Own support tool
- Telephone support
- Dedicated contact person
- Emergency number
- Monitoring (availability)
- Monitoring (Search Console)
- Monitoring (Performance)
from 89 EUR per month
Enterprise
- 24h support budget
- for further development
- for Shopware security updates
- for Shopware updates
- for plugin updates
- CI/CD Pipeline
- Development System (DEV)
- Own support tool
- Telephone support
- Dedicated contact person
- Emergency number
- Monitoring (availability)
- Monitoring (Search Console)
- Monitoring (Performance)
from 89 EUR per month
10 reasons for Shopware support from EXWE
- Support for all technical issues that you cannot solve
- A direct contact person who is always at your side
- Years of experience and technical know-how
- We implement new Shopware updates promptly without you having to do anything
- Monitoring for comprehensive functionality
- Transparent time recording and billing
- High responsiveness and guaranteed response time
- Passionate about every project
- We are always available in emergencies
- Individual advice and implementation of personal wishes as part of the support package
Shopware support from professionals: your daily personal contact for all Shopware-related questions
Over the last few years, we have recognized the need for professional and high-quality Shopware support. Time and again, we have received inquiries from customers whose systems were unavailable or whose checkout was no longer working because Shopware updates had broken their online store. EXWE has specialized in closing precisely this gap and ensuring continuous support for Shopware 5 and Shopware 6 online stores. At the customer's request, we also continuously monitor the systems and can therefore rectify problems before your customers and often you yourself notice. Take the next step in e-commerce and place your online store in trustworthy, but above all technically well-trained hands.
Current Shopware agency references from our web developers in Dortmund
Atlas Copco - Compressors Shop
Our customer can boast 180 countries and 60 years of company history in Germany. "Copco" stands for "Compagnie Pneumatique Commerciale" and reflects the focus on compressed air technology. EXWE helps you to sell your compressors and compressed air accessories online.
Kiki's Kitchen
The well-known Youtuber Kikis Kitchen inspires thousands of viewers every week with delicious baking and cooking recipes. Fans can enjoy Kiki's own range of products both in her own café in Bochum's RuhrPark and via her online store.
We offer customers a needs-based solution for every project, regardless of size and industry. The focus here is on the respective target group. We particularly value feedback from our customers, as it enables us to constantly improve and master new challenges. What our customers say about our work:
"What I appreciate most about working with EXWE is their solution-oriented and pragmatic approach. Competence paired with a cool team makes EXWE a strong partner on our side."
"Our store integration worked out great. We set up a store based on Shopware with EXWE. The implementation and ongoing support are competent and very pragmatic at all times."
"Competent, creative, innovative, serious and fair... with EXWE we exceed our set goals again and again. An absolutely trusting partnership that we no longer want to miss."
"The development of our application took place iteratively. EXWE was also involved conceptually in the development process and thus contributed significantly to the success of the final product. We very rarely experience this at this level with IT service providers. We recommend EXWE with a clear conscience!"
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Our tip for Shopware invoices: Create an invoice correction without overwriting! Optimize processes in your online store quickly and easily.
