Shopware Support & Monitoring.
EXWE are the technology specialists: Your daily personal contact for all Shopware-related questions.
The development of a comprehensive online store based on the Shopware store system is not enough for continuous success and positioning in the online trade. Rather, a Shopware store must always remain technologically up-to-date in order to ensure a flawless user experience and generate sales. With Shopware Support from EXWE, you have a strong partner at your side who takes care of all important updates related to your Shopware store. You concentrate on your core business and we take care of the technical details! Your chosen package can include the following support services:
10 reasons for Shopware Support from EXWE
- Support for all technical issues that you can not solve
- A direct contact person who is always at your side
- Years of experience and technical know-how
- We implement new Shopware updates promptly without your intervention
- Monitoring for a holistic functionality
- Transparent time recording and billing
- High reaction speed and guaranteed response time
- With passion for every project
- In emergencies we are always available
- Individual consulting and implementation of personal wishes as part of the support package
Shopware support from professionals: Your daily personal contact for all questions about Shopware
Over the last few years, we have recognized the need for professional and high-quality Shopware support. Time and again, we have received inquiries from customers whose systems were unavailable or whose checkouts no longer worked because Shopware updates broke their online stores. EXWE has specialized in closing exactly this gap and providing continuous support for Shopware 5 and Shopware 6 online stores. At the customer's request, we also continuously monitor the systems and can thus still fix problems before your customers and often you notice it. Take the next step in e-commerce and put your online store in trustworthy, but most importantly, technically well-trained hands.
current Shopware agency references of our web developers from Dortmund
Atlas Copco - Compressors Shop
Our customer can show 180 countries and 60 years of company existence in Germany. "Copco" stands for "Compagnie Pneumatique Commerciale" and reflects the focus on compressed air technology. EXWE helps to sell your compressors and compressed air accessories online.
Kikis Kitchen
Renowned Youtuber Kikis Kitchen inspires thousands of viewers each week with delicious baking and cooking recipes. Fans can enjoy Kiki's own range of products both in her own café in Bochum's RuhrPark and via her online store.
Personal Shopware support from professionals and tailored to your company size
Sit back and relax and put your online store technologically in our hands, because we are your technology specialists. For every budget and with many free benefits - even in our entry-level models.
| for start-up companies | for small & medium sized companies | for Enterprise customers | |
|---|---|---|---|
| You book a support contingent from | 2h per month | 8h mth. | 24h mth. |
| and receive the following free benefits | |||
| Shopware Security Updates | |||
| Shopware Updates | |||
| Plugin Updates | |||
| Own Development System | |||
| Plugin installations & tests on DEV | |||
| Monitoring: Google Page Speed | |||
| Monitoring: Google Search Console | |||
| Monitoring: Technical SEO | |||
| Crawling and OnPage analysis of the complete website Google Rankings and Competitor Comparison Backlink analysis and link building tools |
from 39,90 EUR per month | from 39,90 EUR mtl . | from 39,90 EUR per month |
| Monitoring: Home page | |||
| Monitoring: Check-out | |||
| Monitoring: Automated test orders | from 1 EUR /Order | from 1 EUR /Order | from 1 EUR /Order |
| Monitoring: Performance Monitoring, Stack Traces, PHP Exceptions and SQL & Server Errors | from 89 EUR per month | from 89 EUR mtl . | from 89 EUR mtl. |
| Own support tool | |||
| Own contact person | |||
| Telephone support | |||
| Emergency number | |||
| Guaranteed Response Time | 8h | 6h | 4h |
| from 199 EUR mth. | from 799 EUR mth. | from 2399 EUR mth. |
We offer customers a needs-based solution for every project, regardless of size and industry. The focus is on the respective target group. We particularly value the feedback we receive from our customers, as it enables us to constantly improve and master new challenges. This is what our customers say about our work:
"What I appreciate most about working with EXWE is their solution-oriented and pragmatic approach. Competence paired with a cool team makes EXWE a strong partner on our side."
"Our store integration worked out great. We set up a store based on Shopware with EXWE. The implementation and ongoing support are competent and very pragmatic at all times."
"Competent, creative, innovative, serious and fair... with EXWE we exceed our set goals again and again. An absolutely trusting partnership that we no longer want to miss."
"The development of our application took place iteratively. EXWE was also involved conceptually in the development process and thus contributed significantly to the success of the final product. We very rarely experience this at this level with IT service providers. We recommend EXWE with a clear conscience!"
interesting posts from our tech blog for you on this topic
Interview with Johannes Meibers. The cookie banner in Shopware has a strong negative impact on tracking, e.g. in Google Analytics. With a solution!
Use our Shopware tip on the topic: Shopware - All mandatory states for PayPal in one SQL. Use the SQL query in the article.
Shopware 6 plugins: With these plugins you can optimize your online store: from plugins for merchandise management systems, customer service to personalized products
