How can I find the best software service provider for us?

Many companies need support in their IT area or in the development of a custom software. But not all companies can meet these requirements with their own staff because it simply does not affect their core capability. They do not have personnel who specialize in IT topics. That's always when software service providers come into play, focused on helping other companies with software-related issues. Are you and your company also facing exactly this problem? Then you are probably also wondering how to find the perfect partner for custom software. But it's not that difficult! A few questions that you need to answer and some criteria that the software development company should meet will help you find the optimal software service provider.
Reading time 4 min
- What does my company need?
- What criteria should the software development service provider meet?
- How do I structure the search for a software development company?
- Can the software service provider map the requirements?
What does my company need?
Before you contact a software service provider, you should already have an idea of what exactly your company needs. Why can't you develop the software yourself? What resources do you lack? You should also work out what your custom software should be able to do and what you expect from the custom software programming. How do you set the time frame for the project and how much should the software programming cost? If you know what you need, it is much easier to start searching and find the perfect software development partner. With this knowledge you can contact a software agency and they will tell you how the project would be implemented and what else is important for a functional software.
What criteria should the software development service provider meet?
Besides your specific and individual requirements to the software development agency, there are some criteria that you should always pay attention to when choosing the right service provider. These criteria are also important for a good cooperation, regardless of your own wishes.
1. easy communication
Impeccable support from a service provider means that communication runs smoothly. This includes regular updates between you as a customer and the software service provider. Agreements avoid misunderstandings and inform you about the current status. You can estimate how long the project will take and if something else occurs to you, these requests can be addressed in time. For good communication, location doesn't matter these days. In the past, you might have looked for service providers who were geographically close by, but now these distances can be solved with the help of video calls. Thus, of course, a much larger selection of software development service providers is available to you. This may not make the decision easier, but you can choose the best agency among all the service providers! If you want to discuss the projects in persona, then look for software agencies that are located in your area.
2. long-term project support
Usually an individual software project needs to be optimized or adapted beyond its completion. Reason for this are simply technical changes, to which the individual software must be adapted if necessary. In addition, questions or change requests may arise again and again, for which you need a contact person. Working with a software service provider who will look after you and your projects in the long term is therefore really sensible. That's why you should think about a support & monitoring solution in the long term. This way you can always be sure that your custom software is working properly.
3. work with new technologies
The basic requirement for a good software development company is that they work with new technologies. This also includes that the employees are regularly trained and know about the latest changes. But developers should also be able to distinguish between essential innovations and short trends. After all, not everything that is new is also good. The use of modern technologies is simply important to guarantee the functionality of the individual software or the online store - no matter on which devices they run.
4. experience in similar projects
For a better result and a structured planning of the project, it is an advantage if the software development agency has already dealt with similar projects. The experience will definitely be noticeable in the implementation of your project. Ask calmly times, which projects the enterprise converted so far. This way you can get an idea about their work before you start working with the software development company. Maybe the project is even publicly available and you can see if it matches your ideas. If this is not the case yet, you can even ask specifically if your wishes can be taken into account.
The general experience within the team also plays a role. Those who have been in the business for a long time can count themselves among the experts. You as a client can only profit from the knowledge of the programmers.
5. good planning and structuring
The end result is what counts. But a good result can only be achieved by the software development company if it has previously planned well with you and structured the course of the project. Of course, this also requires good communication. Make sure that you pass on all information and wishes to the agency, so that they can include everything in the planning. For this, the experts must be able to listen well and document the requirements in a structured manner.
In addition, for the programming of the individual software, an online store or similar, the user should always be the focus. This is what the software development company should always focus on. During the preliminary discussion you can of course also point out again.
How do I organize the search for a software development company?
The easiest way to search for a software development company is to ask around in your circle of acquaintances and contacts. Word-of-mouth recommendation usually leads you quickly to a good contact person. This is because your contacts have already had experience with them and will only recommend companies with which they themselves were satisfied. If you don't have anyone in your circle of acquaintances who fits your project, then simply look around on the Internet. Arrange an initial meeting with a software agency to find out whether you are on the same wavelength.
Can the software service provider meet the requirements?
Last but not least, the software service provider must meet your requirements and general criteria. You can usually find this out on the website of the respective software agency. If something is still unclear to you, you can contact the software development service provider and arrange an initial meeting. There you can check all requirements and criteria and discuss them with your new contact person. This is where it should finally become clear whether the service provider is ideally suited for your project.
After you have determined whether the software service provider is suitable for your project, an individual offer can be created. For this purpose, the software agency will first consult with you and obtain information about your ideas. Depending on how complex they are, a workshop for one or more days is also worthwhile. Together with the service provider for software development, all requirements as well as a progress plan are created, which describe the project precisely. On this basis, a better and much more accurate offer can be prepared. If you are satisfied with the scope and cost of your project, the development team can start working immediately!
At EXWE, we specialize in analyzing your business processes and optimizing them through the development of custom software. Arrange a meeting now with a contact person from our software agency and together we will find out how we can implement your project to your satisfaction.
Was ist dein Projekt? Wenn du uns darüber erzählen möchtest, rufen wir dich zurück!

Hello, my name is Meike. I take care of the EXWE back office and am responsible for our social media channels. All of our articles are meant to make your life easier and help you make decisions. Nevertheless, it can happen that something remains unclear, so: If you have questions about this article you can easily reach me at +49 231 93149827.
Increase the performance of your online store through a higher conversion rate! Use our tips and tricks on the topic of UX and usability design.
Project management tools that make your life easier and why email and ticket systems as communication channels lead to problems.
What if standard software is no longer sufficient? A custom software specially designed to meet your requirements can help you here!