Development of customer portals / CRM - individualized and user-friendly.
Today, software runs in the browser - the software developers at EXWE program intuitive and super-fast customer portals
State-of-the-art customer portals and CRMs for all requirements
Standard software for customer portals cannot always meet all requirements. With the EXWE software agency, you get a customized software solution that takes your customer portal needs into account down to the smallest detail.
From unique dashboards and individual connections to ERP, merchandise management and invoicing systems, EXWE's software developers create customized software solutions for every industry. With Vue.js and Symfony.php, we use only the most modern technologies.
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Components for your individualized CRM and customer portal.
Process for developing a customer portal (CRM)
Your software in 7 steps
Are you about to implement your software project and wondering how exactly the development process actually works? We rely on agile software development to implement your project. The process of agile software development comprises six steps. We are in direct and transparent contact with you throughout the entire incremental development process. Our project management is fully mapped in the project management tool Asana.
The biggest advantage of agile software development is that you will have a powerful piece of software at your disposal after just a short time. The software already contains all the basic functions at this stage. In the further development process, the software can then be adapted even more specifically to actual user needs based on user experience and your feedback. This enables us to continuously improve your software and lay the foundation for your future-proof and successful software project.
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Requirements analysis
To ensure that your individual software is a complete success, the first step for us is to analyze your requirements for the software project. This also includes taking a close look at existing systems, uncovering potential for improvement and jointly identifying your needs. We work with you to document your performance requirements for the project and record the time frame within which it will be completed.
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Consulting
For us, transparent consulting is the foundation of a successful collaboration. That's why we create an initial draft concept with all the requirements we consider essential and feasible within the time frame you specify. Our developers know what is important and what you need for future-proof software. Are you planning a more complex project? We would be happy to work out a development plan for your individual software together in a workshop. This allows us to precisely formulate the offer with all the required functions and the associated time contingent. Your wishes and requirements combined with our expertise will then lead to a non-binding offer, which can avoid later deviations and delays in the development process.
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Planning & design
Successful customized software requires an intuitive user interface. This is the only way users will be able to find their way around and efficiently integrate the software's functions into their work processes. Is the customized software not intended for internal use, but to be used later by customers? Then an individual and intuitive design is all the more important! You don't have your own ideas yet? Our graphics department will be happy to create an appealing design in close consultation with you.
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Development
Now we come to the core of the project: the development of your individual software. To ensure transparency during the development process, you will always have a direct contact person at your disposal. Regular meetings provide updates on the latest progress. Furthermore, all tasks are recorded in detailed documentation so that you have an up-to-date overview of performance and costs at all times.
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Testing
Before we complete the software project and carry out the final acceptance with you, we subject our code to extensive testing. We check whether the software can be put into operation without errors and whether it meets all previously defined requirements. Only when our developers are 100% satisfied with the result is the individual software considered complete.
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Go-live
Now the time has come. Your customized software is fully operational and goes live. We are at your side throughout the entire process and are always there for you if you have any questions.
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Support & monitoring
Is your customized software already being used in your company? Even then, our work is not yet done! Regular updates are essential to ensure that the software can be used without errors in the future. At your request, we can provide you with a sufficient support and monitoring contingent to keep your software operational. Our developers deal with the maintenance and upkeep of the functionality of your services.
From the idea to the finished service portal: our reference projects at a glance
For an international manufacturer of compressor technology, we have developed a modern, web-based software tool that simplifies internal sales processes. The highlight of our customized multi-user system software is the system configurator, which makes it easy to put together the right components.
DECATHLON commissioned us to implement an intranet communication platform. The tool encourages dialog between all employees throughout Germany and thus promotes both the exchange of experience and the working atmosphere.
By developing a qualification platform for Südwestfalen Agentur GmbH, project applications can be easily submitted, processed and checked. At the same time, our customized software functions as a communication platform for the agency and project partners.
Deutsche Prüfservice GmbH, or DPS for short, is the leading technology service provider for electrical operational safety and occupational safety. We have programmed a dashboard for building inspections especially for DPS.
We have developed a fair and efficient seminar tool for the Faculty of Economics at the Technical University of Dortmund, which simplifies and accelerates the drawing of lots for seminars compared to the previous manual process.
Have reactive & fast member areas created
Best user experience and high performance with the frameworks Vue and Symfony
But what is reactivity?
Reactivity in modern member areas refers to how quickly and efficiently a platform responds to member interactions. A responsive member area responds quickly and seamlessly to interactions such as clicks, keystrokes and mouse movements without the need to reload the page. This can be achieved by using technologies such as AJAX, WebSockets or modern frameworks such as React, Vue and Angular. We specialize in Vue, but are also very familiar with the other technologies.
However, reactive programming goes one step further in modern developments of member areas by not only reacting to changes made by member input, but also automatically recognizing changes to the data source. This means that if a value in the data source changes, the member area is automatically updated without any additional instructions from the member. Our data source of choice is usually an API approach provided by the PHP framework Symfony. Symfony is one of the most popular and widely used PHP frameworks, used by many developers and service providers worldwide.
Reactive member areas provide a faster, smoother and more engaging experience for members and can also improve platform performance by minimizing data exchange between server and client.
Want a customized customer portal or CRM for your business?
Are you looking for a member area that optimizes your organizational processes and fits your community perfectly? Then EXWE is the right full-service agency for you! We will develop a modern, customized platform for you that meets your industry-specific requirements.
Our heart beats for customized member areas and modern technologies. That's why our experts are always at the cutting edge of technology and are happy to combine their knowledge with your individual ideas. Our clients include organizations from a wide variety of sectors from all over Germany. Whether for start-ups, small and medium-sized enterprises or large corporations, we find the right solution, which is also reflected in our wide range of services. In an initial analysis, we work together to determine what your community needs, what may already be in place and what can be improved. This goes hand in hand with comprehensive advice based on our many years of experience and technical expertise. Based on this, we will find the perfect solution for your project.
Do you already have an individual member area? Here too, we are the ideal partner for optimizations and adaptation to new technologies. It can happen that additional functions are required in an organization or that the old platform can no longer cope with the new technology. This is precisely when the EXWE agency comes into play. We implement your functional requirements efficiently and use the latest technologies. We are also happy to update your old platform version and replace it with a more powerful customized solution that meets today's standards.
Once your individual member area has been created, the next step is to establish the platform in your community. To ensure that this runs smoothly, we offer you and your members personal training sessions that explain in detail how the platform works and how to use it. We are of course available to answer any questions your members may have. Once the platform has been launched, additional functions may be required or updates may need to be carried out. In this case, we offer customized service and support packages. As part of these packages, your direct contact will take care of all tasks relating to your individual member area.
We look forward to hearing from you.
Chris Apfelbeck
Managing Director
Yuri Struszczynski
Managing Director
Talk to us about your software project now!
We will call you back.
What is software development?
A short FAQ about software and more
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What is enterprise software development?
Enterprise software development refers to the process of developing software for business purposes. This can mean that software is developed to automate specific processes in the company, such as managing customer data or tracking orders. It can also mean that software is developed to provide specific services, such as a website or a mobile application. In a company, software development is usually carried out by a team of software developers coordinated by a project manager. The team works together to develop the software from planning to release and maintenance. In a company, the software development process is often supported with special tools and methods that help to structure and optimize the process. Software development is an important part of many companies as it can help to automate processes and increase efficiency. It is important that software development is carefully planned and executed to ensure that the software developed meets the company's requirements and works reliably.
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What is customized software development and what is standard software?
Custom software development refers to the creation of bespoke software that is specifically tailored to the needs of a particular company, organization or individual user. In contrast to using standard software that is already available on the market, custom software development is usually carried out when there is no existing software that meets the user's specific requirements.
Custom software development covers the entire development process, from the analysis of requirements and the design phase to the implementation and maintenance of the software. Throughout the process, software developers work closely with the customer to ensure that the software meets all requirements and meets expectations.
Custom software development can be beneficial to companies and organizations because it offers greater flexibility and customizability than standard software. The software can be tailored to the specific needs of the company or organization to be more effective and increase productivity. -
What characterizes modern software development?
Modern software development is characterized by a number of features and trends that have developed in recent years. Here are five trends that have already revolutionized traditional software development:
Agile methods: Agile development methods, such as Scrum or Kanban, have established themselves as popular and effective methods for developing software. Agile methods promote iterative and incremental development, which enables a faster and more flexible response to changes.
Cloud computing: Cloud computing has changed the way software is developed and delivered. Developing and deploying software in the cloud enables rapid scaling and better utilization of resources.
Artificial intelligence and machine learning: The use of artificial intelligence and machine learning has become widespread in software development. These technologies make it possible to create software that is smarter and more autonomous by recognizing patterns and trends in large amounts of data.
Open standards and APIs: Open standards and APIs (Application Programming Interfaces) make it possible to integrate software components and data between different systems and applications. This promotes interoperability and data exchange between different platforms and applications.
Security and data protection: As a result of the increasing threat of cyberattacks and data breaches, security and data protection have become a higher priority in software development. Developers must ensure that their software is secure and complies with data protection regulations.
Overall, modern software development is thus characterized by an agile, data-driven and automated approach based on open standards and a higher priority on security and data protection. -
What is xUnit?
Unit is a collection of unit testing frameworks for various programming languages. Unit testing frameworks are tools that allow developers to thoroughly test individual components or "units" of software to ensure that they work properly. xUnit was originally developed for the Java programming language, but there are now versions for many other languages such as C#, Python, Ruby and many more. The different xUnit frameworks share many common concepts and features, but there are also differences in syntax and details depending on the language. One of the most important concepts of xUnit is the "test case". A test case is a single check of a unit of software that verifies that it works as expected under certain conditions. xUnit contains tools that allow developers to define and execute test cases and evaluate the results of the tests. xUnit is a very useful tool for software development as it can help to improve the quality of software and detect errors at an early stage. It is often used in conjunction with test-driven development (TDD), where tests are written before implementation.
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What is reactive programming?
Reactive programming is a software development paradigm that focuses on creating systems that respond well to changes in their environment. Unlike other paradigms that focus on processing requests where the results are only provided at a later time, reactive programming refers to the processing of data streams that can change in real time. Reactive programming focuses on the processing of events that occur in a system and the reaction to them. For this purpose, observables are used that represent events that occur in a system and subscribers that react to these events. If an event in an observable changes, all subscribers that are subscribed to the event are notified. Reactive programming is often used in conjunction with asynchronous systems where requests need to be processed quickly without blocking the system. It is also often used in conjunction with distributed systems where it is important that changes to one part of the system are quickly noticed by other parts of the system. Reactive programming is a powerful paradigm that can help improve the performance and scalability of software systems and improve the response to changes in the environment. It is used in many areas of software development, including web development, mobile
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What are software development companies?
Software development companies are companies that deal with the development of software. They develop programs and applications for various platforms such as desktop computers, cell phones, web apps and other devices. Software development is a broad and diverse field that includes the development of new applications as well as the maintenance and improvement of existing software. It also includes analyzing requirements, creating designs and using development tools and methods. Software development companies usually offer their services to clients operating in various industries. They may offer in-house developed software for their own use or for sale. Some software development companies specialize in specific industries or technologies, while others cover a broader spectrum. Software development companies often work with project managers and clients to understand the requirements and expectations of a project and create a plan for development. They also often put together teams of developers who are responsible for implementing the project.
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How do you get software developed today and what is a good software development process?
The way software is developed depends on many factors, such as the scope of the project, the complexity of the requirements and the budget available. Here are some general steps we recommend for getting software developed today:
Requirements analysis: the first step in software development is to analyze the requirements to ensure that all the functions and features of the software are clearly defined. It is important that the requirements are carefully agreed with the customer or user to ensure that the software meets the customer's or user's needs.
Agile development method: We recommend using an agile development method such as Scrum or Kanban to enable a quick and flexible response to changes and to ensure that the project stays on track. However, the following applies here: the development method does not always have to follow the model 1:1. Depending on the scope of the overall project, it is usually sufficient to roughly follow the development methods.
Cloud computing is not a must: developing and providing software in the cloud can improve the scalability and utilization of resources. We recommend examining the possibility of software in the cloud, but always compare it with traditional implementations.
Testing and quality assurance: To ensure that the software is error-free and user-friendly, testing and quality assurance should be carried out at every stage of development.
Security and privacy: Security and privacy should be included at every stage of software development to ensure that the software is secure and complies with privacy regulations.
Documentation: Thorough documentation of software development, including requirements, design, implementation and testing, is important to ensure that the software is maintainable and traceable.
Specialized developers for your tailor-made customer portal
Are you looking for a competent software agency to implement all your requirements for a customer portal? With EXWE, you have the ideal partner at your side! Together with us, you can have a customer portal developed that is perfectly tailored to the needs of your company. No matter whether you need a special plugin, an individual software solution or an exclusive customer portal: We offer you a powerful solution for every challenge.
Have your customer portal developed by your expert agency EXWE
A customized customer portal is the key to improved business processes and increased customer satisfaction. As your software development agency, we attach great importance to your specific processes and requirements. We design your customer portal to be flexible and scalable so that it can grow as your company develops. A tailor-made customer portal not only optimizes the efficiency of your processes and simplifies communication, it also gives you a decisive competitive advantage thanks to its unique functions.
Have interfaces for customer portals developed
As a versatile software development agency, we are also well-versed in the field of interface and API development. The seamless integration of different systems and applications is essential for modern companies. Whether it's connecting internal systems, integrating third-party services or developing new API connections, we use advanced technologies and established methods to develop efficient and secure interfaces for your customer portal.
Development of individual software for customer portals: product configurators, tendering platforms and more
Our experience includes the development of tendering platforms, product configurators and numerous other tools that we tailor specifically to your company's requirements. We focus on precise needs analysis, user-friendliness, scalability and security. Through extensive testing, detailed documentation and regular maintenance, we ensure that your customized customer portal always remains functional and adaptable.
Further customized solutions for your customer portal
With EXWE, you can have further specific software solutions developed for your customer portal in addition to the examples mentioned. Our developers set no limits: From plugins to project and process management software to completely individual tools - we realize your vision of a perfect customer portal.
Extensions for your existing customer portal
Our services also include the integration of extensions or additional tools into your existing IT system. As experts in this field, we look forward to working closely with you to realize your project. Even if you do not yet have any specific ideas about your software, we are ready to work with you step by step to develop the ideal solution that exactly meets your requirements. Let us develop your individual customer portal together!
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