Maintenance & operation of software systems incl. monitoring
Success stories from the real world
For the Südwestfalen Agentur GmbH we developed a qualification platform for the submission of project applications within the framework of the REGIONALE 2025. For this purpose, we programmed a software which, in addition to the submission, also enables multiple processing and checking of the applications and, at the same time, functions as a communication platform for the agency and project contact partners.
For a European enterprise customer in the sports sector we maintain essential modules of its employee database. Our daily tasks include the operation (incl. monitoring) and further development of the internal services. In order to maintain this critical infrastructure, we are in action on a daily basis.
|for Startup Companies||for small & medium sized companies||for Enterprise Customers|
|You book a support contingent from||2h per month||8h mth.||24h per month|
|and receive the following free benefits|
|Own Development System|
|Developments & Tests on DEV|
|Monitoring: Performance Monitoring,
Stack Traces, Exceptions and SQL & Server Errors
|from 89 EUR per month||from 89 EUR per month||from 89 EUR per month|
|Own support tool|
|Own contact person|
|Guaranteed Response Time||8h||6h||4h|
Personal support from software experts in Dortmund and completely tailored to your company and company size
Sit back and relax and put your software systems technologically in our hands. For every budget and with many free benefits - even in our entry-level models with important features. EXWE for your software development.
"The development of our application took place iteratively. EXWE was also involved conceptually in the development process and thus contributed significantly to the success of the end product. We very rarely experience this at this level with IT service providers. We recommend EXWE with a clear conscience!"
"Competent, creative, innovative, serious and fair.... with EXWE we exceed our set goals time and time again. An absolutely trustworthy partnership that we no longer want to miss."
"EXWE is a reliable and competent partner that enables us through constant support, the operation and further development of our own ERP landscape. In the process, the often very complex requirements are always budgeted and implemented professionally. In EXWE we have found a partner for the future".
Comprehensive software support includes extensive monitoring. We monitor the system and respond to changes in close consultation with our customer. Seamless monitoring with EXWE - the software agency for Dortmund.
With the help of the monitoring application Tideways, we can also monitor the performance and speed of your application. This allows us to quickly detect errors and problems and fix them in the shortest possible time. This way your system always runs smoothly.
We always keep a detailed stacktrace when running the software. On the stack we store all the necessary information to run the program properly. If you have any questions about the stacktrace, we are of course always at your disposal.
For a successful software a constant uptime is essential. To ensure this, professional monitoring by experts is necessary. With the agency EXWE for individual online shops and software systems, you get the right partner on board.
Your company needs expert support in monitoring your complex software system? Our experienced developers will be happy to assist you. This way, errors can be eliminated before they take on a large scale.
Is your software constantly throwing error messages? And you can't keep up with it anymore or you simply don't have the time to fix all the errors? Then you need our support. EXWE's developers are happy to take care of all software errors and fix them in the shortest possible time.
An extensive error analysis is of course also part of our offer. Our support & monitoring package is designed to relieve you of all your worries. No more sleepless nights! Put your software in our hands.
We keep an errorlog to document all errors. This way we can work efficiently on your software and always keep it up to date. No error is overlooked, because all errors occurring in the application are collected.
We love digitalization. This includes reacting to updates and adapting your software to the new requirements. Thanks to years of IT experience, this is a piece of cake for us.
Every program throws bugs from time to time. But this is not a problem, because our team throws bug fixes around. The bugs are fixed faster than they can run.
Bugs usually don't announce themselves beforehand. If they do occur outside of our business hours, our IT emergency support is there immediately. The software is restored error-free before any downtime occurs.
Successful e-commerce is not really possible without development. With EXWE, you have a development team with know-how and experience at your side. This saves you time in the search for suitable IT employees who you first have to train. Our developers are up to date and bring new impulses for all IT topics in your company.
In our test environment we do all the necessary test cases before we release anything in your software. This is a matter of course for us and belongs to our daily tasks. Therefore we can guarantee you high quality support.
Working with backups is a must for us at the IT agency EXWE. Because this way nothing gets lost and can be restored if necessary. Regularly saving data is simply essential when it comes to important projects. Do you have any questions about this? We are always available for a consultation.
Have you heard of continuous integration and continuous delivery? CI/CD helps automate the integration, testing and release of new software features, allowing changes to be quickly deployed to the production environment.
We also like to build in alerts that inform us and you directly when something is not going right. EXWE is your trusted contact when the alerts go through the roof again.
High-quality performance is the be-all and end-all of a good software system. We are happy to take a look at your web application and make sure it delivers even better.
To ensure that your software can always work reliably and continuously, we guarantee fail-safety. We only work with the best technologies and are immediately at hand if things get dicey.
If a software system is running at full capacity, we have a solution ready. Thanks to our support package you don't have to wait long, we fix the problem and your system runs smoothly again.
You need software with high availability? Experts with years of experience will gladly take care of your needs and ensure that your software is always available.
Regular tests help us to make sure that the software system works as intended. We check if there are problems or changes that require action. EXWE is also always available as a personal contact.
Individual and professional IT support is what you are looking for? Then EXWE in Dortmund and Düsseldorf is the right place for you. All topics relating to software systems are our area of expertise, which we pursue with passion on a daily basis.
For more user-friendliness of your web application, a constant performance optimization should be on the plan. Of course, this takes time. If you lack this time, you are welcome to contact our team. We will provide you with active support, assistance and advice.
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