Grafik Software Entwicklung

Maintenance & operation of software systems incl. monitoring

Your daily personal contact for all questions around web applications

Success stories from the real world

Foto Vergabemarktplatz für die REGIONALE 2025Operation and further development of the qualification platform / award marketplace for REGIONALE 2025
For the Südwestfalen Agentur GmbH we developed a qualification platform for the submission of project applications within the framework of the REGIONALE 2025. For this purpose, we programmed a software which, in addition to the submission, also enables multiple processing and checking of the applications and, at the same time, functions as a communication platform for the agency and project contact partners.
Foto Intranet Kommunikationsplattform für einen BigPlayer des europäischen SportfachhandelsMaintenance and Monitoring of the internal employee database for a BigPlayer of the European sports retail industry
For a European enterprise customer in the sports sector we maintain essential modules of its employee database. Our daily tasks include the operation (incl. monitoring) and further development of the internal services. In order to maintain this critical infrastructure, we are in action on a daily basis.

more software development references

Foto mit Softwaresystem in der Verwendung

You need an optimally aligned e-commerce solution?
Let us talk about it.
call us at:

+49 231 93149827 Contact us online
  for Startup Companies for small & medium sized companies for Enterprise Customers
You book a support contingent from 2h per month 8h mth. 24h per month
and receive the following free benefits
       
GIT versioning
Own Development System
Developments & Tests on DEV
       
Monitoring: Availability
Monitoring: Performance Monitoring,
Stack Traces, Exceptions and SQL & Server Errors
from 89 EUR per month from 89 EUR per month from 89 EUR per month
       
Own support tool
Own contact person
Telephone support
Emergency number
       
Guaranteed Response Time 8h 6h 4h

Personal support from software experts in Dortmund and completely tailored to your company and company size

Sit back and relax and put your software systems technologically in our hands. For every budget and with many free benefits - even in our entry-level models with important features. EXWE for your software development.

EXWE Geschäftsführer Chris für Software Entwicklung
EXWE Geschäftsführer Yuri EXWE für Software Entwicklung

Are you interested in our support model? Just give us a call:

+49 231 93149827Contact us online
Customers who already rely on EXWE's personal support (excerpt)
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A word with our customers

Support

Of course, our daily shop support is available for all software systems. Even for a small budget, we at EXWE provide support for questions and problems related to web applications.

Monitoring

Comprehensive software support includes extensive monitoring. We monitor the system and respond to changes in close consultation with our customer. Seamless monitoring with EXWE - the software agency for Dortmund.

Tideways

With the help of the monitoring application Tideways, we can also monitor the performance and speed of your application. This allows us to quickly detect errors and problems and fix them in the shortest possible time. This way your system always runs smoothly.

Stacktrace

We always keep a detailed stacktrace when running the software. On the stack we store all the necessary information to run the program properly. If you have any questions about the stacktrace, we are of course always at your disposal.

Uptime

For a successful software a constant uptime is essential. To ensure this, professional monitoring by experts is necessary. With the agency EXWE for individual online shops and software systems, you get the right partner on board.

Monitoring

Your company needs expert support in monitoring your complex software system? Our experienced developers will be happy to assist you. This way, errors can be eliminated before they take on a large scale.

Error messages

Is your software constantly throwing error messages? And you can't keep up with it anymore or you simply don't have the time to fix all the errors? Then you need our support. EXWE's developers are happy to take care of all software errors and fix them in the shortest possible time.

Error analysis

An extensive error analysis is of course also part of our offer. Our support & monitoring package is designed to relieve you of all your worries. No more sleepless nights! Put your software in our hands.

Errorlog

We keep an errorlog to document all errors. This way we can work efficiently on your software and always keep it up to date. No error is overlooked, because all errors occurring in the application are collected.

Updates

We love digitalization. This includes reacting to updates and adapting your software to the new requirements. Thanks to years of IT experience, this is a piece of cake for us.

Bugfixes

Every program throws bugs from time to time. But this is not a problem, because our team throws bug fixes around. The bugs are fixed faster than they can run.

Emergency support

Bugs usually don't announce themselves beforehand. If they do occur outside of our business hours, our IT emergency support is there immediately. The software is restored error-free before any downtime occurs.

 

Development

Successful e-commerce is not really possible without development. With EXWE, you have a development team with know-how and experience at your side. This saves you time in the search for suitable IT employees who you first have to train. Our developers are up to date and bring new impulses for all IT topics in your company.

Test environment

In our test environment we do all the necessary test cases before we release anything in your software. This is a matter of course for us and belongs to our daily tasks. Therefore we can guarantee you high quality support.

Backups

Working with backups is a must for us at the IT agency EXWE. Because this way nothing gets lost and can be restored if necessary. Regularly saving data is simply essential when it comes to important projects. Do you have any questions about this? We are always available for a consultation.

CI/CD

Have you heard of continuous integration and continuous delivery? CI/CD helps automate the integration, testing and release of new software features, allowing changes to be quickly deployed to the production environment.

Alerts

We also like to build in alerts that inform us and you directly when something is not going right. EXWE is your trusted contact when the alerts go through the roof again.

Performance

High-quality performance is the be-all and end-all of a good software system. We are happy to take a look at your web application and make sure it delivers even better.

Reliability

To ensure that your software can always work reliably and continuously, we guarantee fail-safety. We only work with the best technologies and are immediately at hand if things get dicey.

Utilization

If a software system is running at full capacity, we have a solution ready. Thanks to our support package you don't have to wait long, we fix the problem and your system runs smoothly again.

Availability

You need software with high availability? Experts with years of experience will gladly take care of your needs and ensure that your software is always available.

Tests

Regular tests help us to make sure that the software system works as intended. We check if there are problems or changes that require action. EXWE is also always available as a personal contact.

Support

Individual and professional IT support is what you are looking for? Then EXWE in Dortmund and Düsseldorf is the right place for you. All topics relating to software systems are our area of expertise, which we pursue with passion on a daily basis.

Performance optimization

For more user-friendliness of your web application, a constant performance optimization should be on the plan. Of course, this takes time. If you lack this time, you are welcome to contact our team. We will provide you with active support, assistance and advice.

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