Privacy policy

The following declaration on data protection applies to the website of EXWE GmbH. EXWE GmbH is hereinafter referred to as the provider or "we".


Live Chat

This site uses for the offered live chat. By using the chat, you automatically use the services of The data collected includes: Chat history, name given, IP address at the time of the chat and country of origin. This data is not shared with third parties and is used only for protection and internal statistics. By using the chat, you agree to this data being stored. You can find more information on the English page of


When contacting us via contact form or e-mail, the information provided by the user will be stored for the purpose of processing the request.

Dealing with personal data

Personal data is information with the help of which a person can be determined, i.e. information that can be traced back to a person. This includes the name, email address or telephone number. We only collect, use and pass on personal data if this is permitted by law or if the user consents to the collection of the data. If corresponding data is collected, this data can be used accordingly with analysis and tracking providers.

Access data/ Server log files

We or our web space provider collects data about each access to the offer - the so-called server log files. This access data includes:

  • Name of the accessed website
  • File
  • date and time of access
  • amount of data transferred
  • Message about successful retrieval
  • browser type and version
  • the user's operating system
  • Referrer URL (the previously visited page)
  • IP address and the requesting provider.
The provider uses the log data only for statistical evaluations for the purpose of the operation, security and optimization of the offer. However, we reserve the right to check the log data subsequently if there is a justified suspicion of unlawful use due to concrete indications.

Integration of services and contents of third parties

It is possible that third party content, such as videos from YouTube, maps from Google Maps or graphics from other websites are integrated within this online offer. This implies that the providers of this content (hereinafter referred to as "third-party providers") receive the IP address of the user. We have no influence on whether these third-party providers store the IP address, e.g. for statistical purposes.

Privacy policy regarding Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https: //

Use of web fonts / Google Fonts

External fonts from Google Fonts are used on these Internet pages. Google Fonts is a service of Google Inc. The integration of these web fonts is done by a server call, usually a Google server in the USA. This transmits to the server which of our Internet pages you have visited. The IP address of the browser of the end device of the visitor to these Internet pages is also stored by Google. You can find more detailed information in Google's privacy policy, which you can access here: https: // and

Data protection information on Facebook

The Facebook Pixel of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA is integrated on our pages. When you visit our pages, the Facebook Pixel establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. This enables Facebook to assign the visit to our pages to your user account. We can use the information thus obtained for the display of Facebook Ads or for tracking functionalities. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information on this, please refer to facebook's privacy policy at . If you do not wish any data to be collected via Custom Audience, you can deactivate Custom Audiences here.

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